Refund Policy
Refund Policy
Last updated: 26 August 2025
At Conglomerate 101 Ltd, we are committed to delivering high-quality digital services and solutions. This Refund Policy outlines the circumstances under which refunds may be issued.
Services
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Payments made for consultancy, digital management, website builds, or other services are non-refundable once work has commenced.
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If you cancel before any work has started, you may request a full refund.
Digital Products
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Payments for digital goods (such as downloadable files, templates, or access to digital rooms) are non-refundable once the product has been delivered.
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If you experience a technical issue accessing your purchase, please contact us at hello@co-101.biz and we will provide assistance or replacement access.
Events
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Tickets or access fees for online events are non-refundable unless the event is cancelled by us.
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If you cannot attend, please contact us in advance and we may, at our discretion, transfer your ticket to another date or event.
Statutory Rights
This policy does not affect your statutory rights under UK consumer law. Customers in the UK may have the right to cancel certain purchases within 14 days.
For all enquiries regarding refunds or cancellations, please contact us:
Email: hello@co-101.biz
Phone: +44 (0)7452 970 902